Connect to seto.7sp.net as the minecraft server. If you run into any problems, try to raise Reina or Havard on either the server or on Discord.
Dynmap is running on the server. You can take a look at the worlds by going to http://seto.7sp.net:8123/.
To open a trouble ticket / help request / complaint, go to the ticket system.
Maintenance and updates usually happen during the day as most players hop on at night.
All the answers to the questions you have whether you realized you wanted to ask them or not.
Ask Havard or Reina on Discord, or open a ticket, or ask Reina on Facebook to ask me on Discord.
Screenshot it and contact Reina or Havard.